Last Updated and Effective Date: January 1, 2023

Privacy Policy

Toshiba America Electronic Components, Inc. (“TAEC,” “us,” “we,” or “our”) respects the privacy concerns of our customers and all users of products and services. We are committed to protecting and respecting your privacy. This Privacy Policy (the “Privacy Policy”) and any other documents referred to in it sets forth the basis on which any personal data we collect from you, or that you provide to us, in connection with our Products and Services will be processed by us. We are providing this Privacy Policy so that you can better understand how we collect, use, and share information that we gather.

Our privacy practices are subject to the applicable laws of the places in which we do business, so we have added region-specific terms that only apply to customers located in certain geographic regions, or as required by applicable laws.

This Privacy Policy includes the following sections:

1. Other Toshiba Entities

TAEC is an affiliate of the Toshiba Corporation that services the North America and Latin America markets.  This privacy policy applies solely to TAEC.  The Toshiba Corporation, Toshiba America, Inc., and other Toshiba affiliates (collectively, “Toshiba Affiliates”) may have their own privacy policies covering their respective information-gathering and data-sharing practices, whether used in connection with their websites or otherwise. We advise you to consult those entities’ privacy policies to learn more about their respective privacy practices.

2. Scope of This Notice


This Privacy Policy describes TAEC’s practices for collecting, using, maintaining, protecting, and disclosing (“processing”) your personal information when you use our services (“Services”), such as when you:

  • Visit our website at toshiba.semicon-storage.com (the “Site”) and any other sites or applications that link to this Privacy Policy.
  • Attend a virtual event, webinar, or otherwise engage with our interactive or pre-recorded content.
  • Make a purchase or other transaction with us.
  • Register one of our products.
  • Subscribe to or engage with our newsletters or other electronic communications.
  • Click on our ads posted on third party sites.
  • Communicate with our service representatives or features (including via chat functions, email, text, or phone).
  • Use our Services anywhere we collect information from you and refer to this Privacy Policy.

This Privacy Policy also applies to personal information we collect from third parties about you.

This Privacy Policy does not apply to:

  • Third-Party Sites. Websites, apps, videos (embedded or direct links), or other content (each a “Linked Site”) to which we link that are not operated by us. Linked Sites have their own personal information collection and use practices, and we are not responsible those practices. We encourage you to read each Linked Site’s privacy disclosures to understand how your personal information is processed.

  • Workforce Members and Candidates. Our processing of the personal information of job applicants/candidates and workforce members is not governed by his policy. That processing is described in our Candidate Privacy Notice.

  • Non-Personal Information. Our processing of information that cannot be linked to an identifiable or identified individual. We may process this data for any legitimate business purpose.

3. Personal Data We Collect and How We Use It


Personal information (sometimes called “personal data”) is a broadly defined term whose legal definition varies across jurisdictions. When used in this Privacy Policy, “personal information” includes information that is reasonably capable of identifying a particular individual (including through their device) either alone or when combined with information from other sources.

The personal information we collect about you depends on the nature and context of your interaction with TAEC and our Services.  It may also depend on various choices you make about how to use the Services we offer, the functionality and features you choose or enable, your location, the devices you us to interact with our services, and applicable law.  The following describes the personal information we collect about you and the way we collect it.

3.1  Personal Information You Give to Us

We collect the following categories personal information you provide to us, including the following:

  • Your Personal Details. For example, your first and last name, email address, phone number, physical address, job titles, and other contact information you provide.
  • User Content. For example, emails and text messages, photos, videos, audio recordings, customer support communications, comments/feedback, and any other content submitted by you.
  • Survey data. We may contact some individuals to request participation in a survey or other general research. If you choose to take part in these, you may provide personal information, in or along with your survey responses, or in any other feedback or comments you give us.
  • Messages and email data. We collect information about you when you send, receive, open, read or otherwise engage with messages, email, or other communications in connection with our Services, including whether you have opened or acted on those communications.
  • Other Personal Information You Provide. If you provide us personal information other than that described above, we will collect it and use it for the purposes for which you provide it or other consistent purposes.
  • Inferences. In certain instances, we may infer personal information about you based on the information you have provided to us or that we have collected about you.
  • Payment processing information. For example, the form of payment, payment card number and details, bank account number, payment service provider, and other payment information you provide.
  • Precise Geolocation. You may choose to grant our Services permission to access your device’s precise geolocation, which we may use to confirm your address and help us operate or personalize our Services, including by tagging posts, providing information on or adding information to a map, and helping us show you more relevant content or ads.
  • Device and Browser Identifiers. For example, an assigned user ID, IP address, or similar identifier that can be used to identify your device.
  • Coarse Location Information. A general approximation of your location that is not based on global position system (GPS) information.
  • Browsing and Search History. Information about the content you view and searches you make on our Site(s).
  • Website Log and Usage Data. Information related to our pages you viewed, the services and features you used or interacted with, your browser type and details about any links or communications with which you interacted.
  • Advertising Metrics. Information about the advertisements you have viewed on our Website.
  • 3.2  Personal Information We Derive Through Your Use of Our Services

    We and our third-party partners use cookies, web beacons, clear GIF, pixels, internet tags, and other similar tracking technologies (collectively, “tracking technologies”) to gather information when you interact with our websites, mobile apps, and email communications. We use some of these tracking technologies help us optimize and maintain the security of our websites and your account. We also use them for compatible purposes like save your preferences, fixing errors, and ensuring consistent service of our websites and mobile apps. For additional information on our use of cookies, please visit our Cookie Settings link at the footer of this website.

    We permit third parties to use tracking technologies on our websites for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, and provide metrics on advertising effectiveness. The third parties use their technology to provide advertising about products and services tailored to your interests which may appear either on our websites or on other websites.    

    The information we collect using these technologies includes:

    Because the “Do Not Track” browser-based standard signal has yet to gain widespread acceptance, our Website(s) currently does not respond to those signals.

    3.3 Personal Information We Collect From Others

    We mostly collect personal information directly from you or based on your interaction with our Site. However, we also may collect personal information from third-party sources. These include our Business Services Providers, Marketing and Advertising Providers, government entities, Toshiba Affiliates, social media platforms, and other users of our Services.

4. What We Do with Your Personal Information


We may use your personal information for a variety of reasons. Depending on how you interact with our Services, these include using personal information:

  • Delivering Our Products and Services to you and to provide the related customer support, communication, and security.
  • Policy Enforcement, including enforcing our terms of service, acceptable use policies, anti-spam policies, and other similar policies.
  • Advertising & Marketing to send advertisements and marketing material via physical and electronic mail relating to product specials and other promotional events or offers, perform marketing research and data analytics, and perform similar activities.
  • Contextual and Behavioral Targeting to provide contextual customization of ads shown as part of an interaction with our website or application, using tracking technologies like cookies and pixels.
  • Counting Ad Impressions & Website Interactions to audit interactions with our websites, applications, or advertisements, count ad impressions to unique visitors, verify position and quality of ad impressions, and perform similar activities.
  • Customer Service to provide customer service, maintain and service products and accounts, provide training for quality assurance purposes, and perform similar activities.
  • Fraud Prevention to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible for that activity.
  • Processing Transactions to process or fulfill orders and transactions, verify customer information, process payments, confirm eligibility promotional benefits, and perform similar activities.
  • Defending Against Claims & Litigation to defend against or respond to potential or actual claims and litigation.

5. Our Sharing of Your Personal Information


We may share your personal information with the following:

Business Services Providers. These are those persons or entities with whom we have a relationship to provide business operations services and support to TAEC. These providers may include the following:

  • IT Operations Providers. These include cloud computing service providers, internet service providers, data backup and security providers, functionality and infrastructure providers, and similar service providers.
  • Operations Providers. These include service provider with whom we partner to provide day-to-day business operations, including payment processors, security vendors, business software service providers, hospitality service providers, banks, facilities management providers.
  • Professional Advisors. These include lawyers, accountants, consultants, security professionals, and other similar parties when disclosure is reasonably necessary to comply with our legal and contractual obligations, prevent or respond to fraud or abuse, defend ourselves against attacks, or protect the rights, property, and safety of us, our customers, and the public.

Marketing and Advertising Providers. These include advertising, direct marketing, and lead generation providers, affiliate marketing program providers, retargeting platforms, data brokers, ad networks, marketing consultants, and similar services providers.

Toshiba Affiliates. We share personal information with Toshiba Affiliates when necessary or appropriate given the context and the purpose for collection.

Legally Required Parties/Governmental Entities. Persons to whom we are required by law to provide information, such as pursuant to a subpoena or a court order.

Reorganization. Persons involved in the consideration, negotiation, completion of a business transaction, including the sale, merger, consolidation, acquisition, change in control, transfer of substantial assets, bankruptcy, or reorganization, and any subsequent integration.

Authorized Disclosures: To any party when authorized by the individual to whom it pertains to share it.

6. Data Retention


We will retain your personal information only for so long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of your personal information; the purposes for which we process your personal information and whether we can achieve those purposes through other means; and the applicable legal requirements. In some circumstances, you may ask us to delete your information. Additionally, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

7. Data Security


We have implemented and maintain reasonable security procedures and practices, appropriate to the nature of the information, to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. However, no security measure is perfect, so we cannot guarantee the security of your personal information. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply common protections described in this policy. These protections align with well-known standards such as ISO 27001:2017 and others.

8. International Data Transfers


We are located and operate in the United States. By submitting personal information to us, you understand that we may transfer your personal information to country foreign to you, including the United States, for processing. The laws that apply to the use and protection of personal information in the United States, or other countries or jurisdictions in which we transfer or process personal information, may be different from the laws and protections in your country. These transfers may include transfers to our service providers located in foreign jurisdictions. Whenever we engage a service provider, we require that its privacy and security standards adhere our requirements and applicable privacy laws.

9. Your Privacy Preferences


You can control the collection and use of personal information for some of our processing activities. This includes:

  • Adjusting Communication Preferences
  • Emails From TAEC: The Site may present you with the option to provide your email address and other personal information in order to opt in to receive email communications, including promotional emails. If you wish to no longer receive email communications, you can click on the “unsubscribe” link located at the bottom of the email, email TAEC at CorpCom@taec.toshiba.com to let us know, and we will remove you as soon as possible. Opting out of marketing or newsletter emails will not opt-you out of all emails—we may need to send you transactional or similar emails related to your TAEC purchases, legal or contractual updates, or similar topics. You are not able to opt-out of these emails.

  • Blocking Cookies
  • Most web browsers automatically accept cookies by default, but you can alter how your browser responds to cookies by adjusting the settings. Information about managing cookies for popular web browsers can be found in the links below:

    Safari (Desktop) and Safari Mobile (iOS).

    Firefox

    Chrome

    Microsoft Edge

    Brave

    Many websites, including ours, employ Google Analytics. To opt out of Google Analytics data collection, follow these instructions from Google.

10. Your Privacy Rights


Some jurisdictions provide covered individuals with specific privacy rights which can be exercised against covered entities. Depending on the jurisdiction, these rights may include the following:

  • Access and Portability. The right to know (or confirm) what personal information a business has collected about you, and to receive a copy of it.
  • Deletion/Restriction. The right to request that a business delete personal information it has collected from you or restrict how it is used, subject to certain exception.
  • Correction/Rectification. The right to request correction of inaccurate personal information maintained by the business.
  • Opt-Out of the Sale/Sharing of Your Personal Information. The right to opt-out of the sale of your personal information to third parties. The term “sale” varies by jurisdiction, but sometimes includes the right to opt-out of the use of personal information for targeted advertising purposes.
  • Revoke Consent. Where consent is required for processing under applicable law, you may withdraw your consent to the processing of your information at any time. 
  • Object to Processing. Object, on grounds relating to your situation, to our processing of personal data concerning you which is (i) necessary for the performance of a task carried out in the public interest, (ii) carried out in the exercise of official authority vested in us, or (iii) processed by us on the basis of our legitimate interest. In this case, where applicable, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
  • Limitation/Restriction. The right to limit or restrict a business’s use or disclosure of certain personal information.
  • Opt-out of Profiling/Automated Decision-Making: The right to opt- out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
  • Non-Discrimination. The right not to be discriminated against for exercising any of the rights conferred at law.
    Complaints.
    The right to lodge a complaint with the appropriate governmental authority.

TAEC will honor the privacy rights afforded to individuals in accordance with applicable law and will not discriminate against individuals for exercising their privacy choices under the law.

Exercising Your Privacy Rights

You may make a request at any time to exercise your access, deletion, correction, and restriction rights listed above by emailing us at CorpCom@taec.toshiba.com.   We will respond to your request within a reasonable period (if properly submitted) and in accordance with applicable law. If we need more time to process and respond to your request, we will notify you of that fact along with the reason for the delay. If we decline to act regarding your request, we will inform you of our decision and the reason for it, and, if applicable, with instructions on how you may appeal our decision.

11. Children’s Privacy

Our Services are not intended for persons under 16 years of age. We do not knowingly collect or process the personal information of individuals under the age of 16. If we learn that we have collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us their Personal Information, please contact us at CorpCom@taec.toshiba.com

12. Jurisdiction-Specific Privacy Disclosures

12.1              Canada

If you are a Canadian resident, this section applies in addition to all other applicable rights and information contained in the Privacy Policy.

Where you have provided your consent to the collection, use, and transfer of your personal information (whether orally, in writing, or electronically), you may have the legal right to withdraw your consent under certain circumstances. In addition to the methods described above with respect to your privacy choices, you may withdraw your consent by contacting us at CorpCom@taec.toshiba.com. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

Additional information about how to exercise your rights under Canadian Privacy Law can be found here:

 

Office of the Privacy Commissioner of Canada

Website

Toll-free: 1-800-282-1376

 

12.2              California

Please see our California Privacy Policy which supplements this Privacy Policy.

13. Changes to this Notice

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

14. Contact Us

If you have questions or comments about this Privacy Policy or complaints about our privacy practices, please contact us at CorpCom@taec.toshiba.com.

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